Main Office:

645  E. Pittsburgh Street #334
Greensburg, PA 15601-2634

office@familylight.com

Fax:                                                     775-890-0597

Telephones are answered 365 days per year:

Greensburg, PA  (local)                 724-216-6843

London, UK                                        02033.717401    (within UK)

London, UK                                        44.2033.717401 (from outside UK)

New York,  NY                                   1.212.537.6386

Sewickley/Pittsburgh Airport, PA  1.412.203.3177

Charleston WV                                   1.304.881.0252

Scroll down for additional toll free calling, including international toll free calling. 

1-800-727-3684 is available for USA clients and prospective clients only, where we do not have a local number and use of the V-Access system  described below is not practical. 

(All numbers ring at the main office in Greensburg, PA, USA,  unless forwarded to the cell phone of one of  the staff)

All callers are invited to use V-Access numbers to reach us toll free from many points in the USA and in other countries.  Scroll down for sample locations and instructions. For more complete information, please click on V-Access.

Note: When you dial a V-Access number, you will get a recording.  After dialing the local V-Access number for your area, listen to the prompts, then dial 724-216-6843 when prompted. 

To speed the process: From within the USA, You may speed up the process by entering "1" when you first hear a voice, then entering "1-724-216-6843#" (or "1-212-537-6386#") at the next voice, then "1" again at the next voice. 

If you are dialing from a V Access number outside the USA, you must include dialing prefixes usually needed for international calling from that location.   Example: from the UK at the appropriate prompt, you enter 001-724-216-6843 or 001-212-537-6386 or 02033.717401.

Some sample V-Access numbers:

United Kingdom:

Cardiff (Wales) 02920.026224 (from outside UK 44.2920.026224)

Leeds:  01133.226205  (from outside UK 44.1133.226205)

Sheffield:  01143.216278 (from outside UK 44.1143.216278)

Saintfield (No. Ireland) 02897.445064 (from outside UK 44.2897.445064)

Nottingham:  01158.226350  (from outside UK 44.1158.226350)

(or dial direct 02033.717401 – London – or 44.2033.717401 from outside UK)

International V-Access also available from Canada, Mexico, France, and Spain.

USA:

Arizona:

      Phoenix 623-444-5789

California:

      Los Angeles 213-596-9675

      Newport Beach/Saddleback Valley  949-340-3350 

      Oakland 510-868-8842 

      San Diego 858-427-4927 

District of Columbia:

      Washington 202-558-6948 or 202-903-2442 

Colorado:

      Denver/Boulder 720-204-1984 

Delaware:

       Seaford 302-262-9033 

Florida:

       Miami 786-738-8198 (Homestead)

       Miami 786-207-9130 (North Dade)

       Orlando 321-206-8813

       Seminole/Largo (Tampa Bay Area) 727-230-9441 

Maryland:

       Baltimore (Ellicott City) 410-988-2543

       Silver Spring 202-558-6948 or 202-903-2442

Massachusetts:

       Cambridge 617-395-8248 

       Fall River 508-536-6014 

New Hampshire:

       Hanover 603-676-8318 

New Jersey:

        Caldwell/Fairfield: 973-582-2288  

        Chatham: 973-665-2404

        Montclair/Bloomfield: 973-866-0000

        Morristown 973-944-5993

        Newark: 973-735-2081 

        Summit:  908-363-0971 or 908-517-0784

New York:

        Albany 518-915-7100

        Bronx 718-304-7460

        Brooklyn 347-534-1403

        Rochester:  585-419-6628

        Westhampton 631-443-1659

        Hempstead 516-214-0308 

(or dial direct 212-537-6386 – Manhattan) 

Pennsylvania:

        Erie: 814-217-1646

        Fox Chapel/Oakmont (near Pittsburgh) 412-423-9517 

        Harrisburg 717-441-5443 

        Newtown (near Philadelphia )  267-352-4770

        State College: 814-689-2801 

        Williamsport:  570-244-2214 

(or dial direct 412-203-3177 – Pittsburgh Airport/Sewickley or  724-216-6843    – Greensburg ) 

Rhode Island:

        Bristol 401-694-1243    

        East Greenwich 401-234-4454

        Providence/Pawtucket 401-305-2034 

Texas:

        Houston 832-886-0036 (Sugar Land)

Utah:

        Provo/Orem (Payson) 801-754-9308

        Provo/Orem (Spanish Fork) 801-804-6656       

        Salt Lake City (Magna) 801-987-6319

        Salt Lake City (Midvale) 801-208-5596

        St. George 435-216-5626 

Virginia:

        Alexandria   202-558-6948 or 202-903-2442 

West Virginia:

        Wheeling   304-907-0451

(or Dial Direct –  304-881-0252 –  Charleston)

More detail on phone information:

Other V-Access numbers will be added in this location. Until then, please use the links we offer to locate your V-Access number.  Many other V-Access numbers are operational. Remember, V-Access numbers do not go directly to our office. You must enter our number at the prompt after dialing the V-Access number.

Only for US clients and prospective clients, Phone Toll Free:  1-800-PARENTIng  (1-800-727-3684)

We request that all callers use our direct local number for your area or a local V-Access number if either is available for your area in preference to the 800 number.

We ask our vendors and schools and programs to which we refer not to use our 800 number in any case.  Vendors and programs may call us on one of our direct lines, if no V-Access number is available.

*     *    *

Email contacts:

office@familylight.com goes to all staff of FamilyLight except Tom Croke. This is checked every business day during normal business hours.  Unlike our phone service, this is generally not checked evenings and weekends.

tcroke@familylight.com goes to Tom Croke. Tom normally checks email frequently 24/7. There may be some exceptions to this when Tom travels.

The following email addresses go to part time people. Email to these addresses is NOT seen on a daily basis:

jody@familylight.com goes to Business Manager, Jody Adams.

helen@familylight.com goes to Helen Croke, Family Coordinator

kathy@familylight.com  goes to Kathy Novacek, Family Coordinator.

Last update June  4, 2008