Purchase Information  
 

   Initial Inquiry

   Purchase Information <<

       Forms You Need

       Checklist for Home Visit

   Present Client

   Former Client




 

 

 

 

 

          We are still under construction.  We apologize for any inconvenience.

 

If you are ready to contract, hopefully by now you have read all of the information under Initial Inquiry on our menu.  Also we hope that by now all parties to custody to the young person you are concerned about have spoken with Tom Croke. It is the policy of  FamilyLightsm to contract only after we have spoken by phone with all parties to custody of the young person of concern.   If the young person you are concerned about is legally an adult, we still need to speak with the person initiating this and perhaps with others. If you have not yet phoned us, and you want to purchase our services, please phone us now.  Contact Information

Most of our clients have spoken with us by phone long before making a decision to purchase our services. You need to phone us to finalize arrangements after having decided you want to purchase our services.  When you phone, please have the documents from Forms You Need printed and in front of  you.

When you phone to finalize arrangements, we will give you our price quotation.  We will want to verify that you understand what we can do -- and what we cannot do.  When we are sure that everyone involved understands what to expect, we will set a date for a home visit and make payment arrangements.   We will also guide you in filling in the blank spaces in our service agreement you have downloaded and printed. You will then sign that and fax it to us.

Under most circumstances, we can be paid by credit card, personal check or wire transfer.  If we are paid by a means other than credit card, and the money is in our account and available before the start date on our service agreement, we give a 5% discount from the stated rate.  Most clients take advantage of the 5% discount. Some clients ask about payments over time. We do not agree to that.  If you need to make time payments, we suggest that you use a credit card. That puts the billing and record keeping in the hands of someone in that business.

To be continued. Information here is accurate so far as it goes, but is not yet complete.  However link for needed forms is active and contains forms needed to contract with us. Please phone us for missing information and guidance with forms. 

                                      "Solutions, Not Just Referrals"

 
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